CONTACTS 106 AFTER SALES CUSTOMER SERVICE This incorporates the service centres, spare parts department, the workshop and service agents. SERVICE CENTRES General enquiries relating to any consumer and retailer watch and/or clock repair issues. Sydney Service Centre Phone: 1300 363 575 Melbourne Service Centre Lidiya Trajkovski: (03) 9644 5555 WORKSHOP Deals with product technical problems, quality of repairs, etc. Richard Kubisch: (02) 9805 4622 Michael Tatam: (02) 9805 4696 SPARE PARTS Responsible for supply and availability of parts, delays in order turn-around. Colin Davies: (02) 9805 4625 William Tonkin: (02) 9805 4692 WAREHOUSING & DISTRIBUTION For assistance with proof of delivery, delays, short shipments, missing consignments, ticketing, credits and incoming shipments. Russell Henderson: (02) 9805 4660 Benjamin Seaburn: (02) 9805 4685 GENERAL ENQUIRIES Phone: 1300 300 776 or by email at info@seiko.com.au SERVICE AGENTS Queensland R W Harrold Watchmaker Shop 3A Ground Floor Sherwood House, 39 Sherwood Road Toowong QLD 4066 Phone: (07) 3876 7133 Fax: (07) 3876 7414 ADVERTISING & MARKETING For information relating to displays, point of sale materials, corporate website, dealer catalogues and consumer brochures – Contact Jason Lancett (02) 9805 4651. For information relating to advertising, social media, digital communications and digital assets – Contact Daniel Findlay (02) 9805 4636. CUSTOMER LIAISON For assistance with order placement for watches and clocks, product availability and features/functions of Seiko Australia products call – 1300 300 776. Orders can also be placed by faxing (02) 9887 3736 or emailed to salesdesk@seiko.com.au SERVICE CENTRES & AGENTS Service centres for Seiko, Pulsar and Lorus products. SERVICE CENTRES Sydney Seiko Australia Pty Ltd 89 Epping Road, Macquarie Park NSW 2113 PO Box 314, Macquarie Park 1670 Phone: (02) 9805 4666 or 1300 363 575 Fax: (02) 9887 3736 Melbourne Seiko Australia Pty Ltd Shop T1, Centrepoint 264-274 Little Collins Street Melbourne VIC 3000 Ph: +61 (3) 9644 5555 Fax: +61 (3) 9645 6979 SERVICE AGENTS CONT’D South Australia About Time Watch Repairs 3rd Floor 49 Gawler Place Adelaide SA 5000 Phone: (08) 8212 8110 Fax: (08) 8212 8112 Western Australia Neville Cox Watchmaker PO Box 1749 Canning Vale DC WA 6970 Phone & Fax: (08) 9493 6363 Tasmania Diamond World Room 209, 86 Murray Street Hobart TAS 7001 Phone: (03) 6223 2096 Fax: (03) 6223 4308 New Zealand Seiko Australia Pty Ltd 226A Bush Rd, Albany, Auckland 0632 Phone: +(649) 415 5668 Fax: +(649) 415 5662 Fiji Stinson Pearce 36 Freeston Road, Walu Bay, Suva, Fiji Phone: +(679) 330 2366 Fax: +(679) 330 3850 Papua New Guinea Chin Hoi Meen PO Box 1106, Boroko National Capital District, Port Moresby Phone: +(675) 325 6644 Fax: +(675) 325 0134 Vanuatu Sound Centre/Downtown Duty Free & Prouds The Jewellers Lini Highway, Port Vila Republic of Vanuatu Phone: (678) 22035 Fax: (678) 22025
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